MozoAISupport
Email support@mozoai.eu. To report an image, open it in MozoAI, tap the ••• menu and choose Report.
Frequently asked questions
Which devices does MozoAI support?
Devices with at least 6 GB of memory: iPhone 14 or newer, iPad Pro and iPad Air with M1 or newer, iPad mini (A17 Pro) and iPad (A16), running iOS or iPadOS 26 or later. Older devices see an explanation instead of the app.
Does MozoAI need an internet connection?
No. The Fast model is built into the app and works offline. The optional Quality model needs a one-time download of about 3 GB, best done on Wi-Fi.
The first Quality image takes a few minutes. Is that normal?
Yes, once. After downloading, your device optimises the model for its Neural Engine. After that, Quality images take about twenty seconds on recent iPhones.
Why was my image replaced with "This image couldn't be shown"?
MozoAI's on-device safety checker blocked it. Try describing your image differently. The check runs on your device and nothing is sent anywhere.
How do I restore my purchase?
Open Settings in MozoAI and tap Restore Purchases, signed in with the Apple Account you bought Pro with.
How do I cancel my subscription?
On your iPhone, open Settings › Apple Account › Subscriptions, choose MozoAI and tap Cancel Subscription. You keep Pro until the end of the paid period.
Where are my images stored?
Only on your device, inside MozoAI. Save any image to Photos from its detail view. Deleting the app deletes its images.